
Troubleshooting Guide for Installing Dension Products
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E. Firmware update
Works the exactly same way as on other devices like Gateway Lite BT or Gateway Pro.
The actual firmware version can be checked if you have the GW_EES.BIN. Just view it using NotePad
(or similar application). If you click on view, you will see the following:
Do not forget:
- file needs to be copied to the root folder on the USB drive
- the drive has at least one playable music content on it
- use a USB drive instead of an HDD
- do not disconnect the USB throughout the update process (max. 2 minutes)
- do not turn the engine ON while updating (it can be turned ON before or after)
- same firmware version cannot be updated onto the Gateway
G. Installation issues:
When installing a Gateway 500 Lite, please do not forget (!):
- Factory CD-Changer cannot be retained
- Programming required if factory CD-Changer option was not set or there is no other device on
the optical ring
- Wake up wire needs to be connected properly – according to the manual
- power needs to be constant/permanent 12V
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